NIB Simplifies Replacement Smart Card Process


The National Insurance Board’s (NIB) Registration Department is proactively working to assist with issuing replacement National Insurance (NI) smart cards to residents of Abaco and Grand Bahama who would have lost their cards during Hurricane Dorian. The Board has taken steps to simplify the application process for replacement cards for the residents of Abaco and Grand Bahama reapplying for the NI card. The official police report required for all lost or stolen cards is not required to replace cards lost during the storm, and the card replacement fee will be waived for residents in the affected islands.

As a proactive measure, application forms for replacement NI cards were made available at shelters throughout New Providence for displaced persons to complete. The forms are collected daily, processed and the replacement cards are delivered within 48 hoursfor Bahamian registrants who were already in receipt of a smart card. This service includes non-Bahamians who previously had smart cards, and where relevant current valid documents exist in NIB’s system (a valid immigration card, naturalization or permanent residency certification).

Registrants, including children, who were never issued a smart card would be required to visit an NIB office and provide the necessary documents. Last week, NIB has assisted with replacing 438 smart cards and will continue to work with our beneficiaries hardest hit by the storm, using every available measure under the Act to help them
during this difficult time. For more information on the registration process to obtain an NI smart card, please visit our website at

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