BPL Customers Embrace Technology

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Bahamas Power and Light customers are embracing technology as nearly 27,000 of them have paid their bills online in the face of social distancing norms.

The energy giant adopted a paperless system back in April to encourage its customers to receive their bills electronically, either online or through text message.

BPL CEO Whitney Heastie, in a statement, said amid the pandemic, the company has focused on improving its online platforms, inclusive of a website upgrade with up to date, online views of customer accounts, also providing convenient payment option and working software vendors to correct a problem created by a needed security upgrade.

According to the statement, online payments in May totaled $10.5 million, nearly as much collected by payments through cashiers at partners Cash-N-Go, Suncash and Mango where payments totaled $10.8 million.

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