Nassau Bahamas – May 19th, 2025 – BTC continues to give back and show love and appreciation to its valuable customers, hosting its third Customer Loyalty event on the grounds of the Mall at Marathon on May 17th.
The loyalty event allowed the company to strengthen its ties and connect with residents of the Marathon constituency, having recently completed fiber upgrades in the area. The community event also allowed BTC to move its products and services beyond the retail store and bring them directly to customers.
Through the loyalty program, existing broadband customers can bundle their services by adding select mobile postpaid plans, which include 12GB of data or more, unlimited BTC to BTC calls, unlimited Facebook & WhatsApp, calls to the US & Canada, and free incoming calls while roaming. All customers signing up for this special bundled offer received a $200 Bahamasair voucher.
“Our Loyalty event is the company’s family-oriented community event combining BTC’s products and services, local vendors, artisans and live entertainment,” said BTC’s Product Manager Craig Eldon. “We are committed to keeping our customers and our communities connected, and that’s why we’re continuing to invest in the best technology for our customers one neighbourhood at a time.”
This customer loyalty event, like the others in Coral Harbour and Chippingham saw the company’s technical team on the ground, installing broadband services and addressing any customer concerns on the spot.
BTC’s Director of Commercial Operations, Keisha Edwards said, “We are continuing to upgrade our communities and more residents in the area now have access to improved broadband services. We wanted to show the Marathon Community just how much BTC loves them.”
It was a fun-filled day with a kiddie’s corner, bouncing castle, mobile video gaming and a petting zoo. BTC partnered with several local businesses and organizations including The Royal Bahamas Police Force, Bahamasair, Bahamas Kidney Association and Family Guardian.
Charmaine Josey, a resident of the Marathon community said, “I am so excited that BTC came to the Marathon community. I have been a long standing BTC customer, and I think it is very important for organizations such as BTC to give back to their loyal customers.”
Events like these allow BTC to connect with customers in a more relaxed environment, and the company intends to reach every community by the end of the year.
