PHA Institutions Update Protocols to Address Increase in COVID-19 Cases


The Public Hospitals Authority (PHA) institutions have updated protocols due to the rapid increase in new COVID-19 cases presenting at hospital emergency departments. The public is encouraged to cooperate with all protocols to help ensure the safety of patients and staff.

▪ The Princess Margaret Hospital Emergency Department reminds the public that ONLY emergency cases should utilize the PMH Emergency Department at this time.
▪ Out-patient Diagnostics and Radiology services can be accessed by appointment only. Persons seeking appointments should call the Hospital’s switchboard at 322.2861 or the Registration and Scheduling Unit at 808.9972 (WhatsApp).
▪ Rehabilitation Services are offered by virtual appointment only. Patients seeking appointments should call 356.4447 or 326.8740.
▪ PMH Pharmacy continues with regular hours of operation for out-patient services, Monday to Saturday, 8 am to 4 pm. The Pharmacy continues to offer an online refill service for chronic medications via WhatsApp at 424.3642.
▪ Elective Surgery remains suspended. ONLY emergency procedures will be performed.
▪ ONLY gynecology, fracture, hand, and plastic surgery clinics will be seen in person at the hospital, all other specialty clinic cases will be conducted via virtual appointments.
▪ Oncology and Dialysis Services remain uninterrupted.
▪ Morgue Services remain uninterrupted.
▪ PMH patient visitation remains restricted. Physicians will advise on visitation for Intensive Care Unit (ICU), Neonatal Intensive Care Unit (NICU) and Paediatric patients on a case-bycase basis. GBHS

The Grand Bahama Health Services advises that the vaccination site at the Susan J. WallaceCommunity Centre reopened on January 4, 2022. Appointments can be made at

▪ ONLY medical emergency cases such as moderate-to-severe chest pain, shortness of breath, or other medical emergencies should utilize the Emergency Department at the Rand Memorial Hospital at this time.
▪ Expectant mothers are encouraged to present a current negative PCR test result prior to being admitted to the Obstetrics Ward at the Rand Memorial Hospital.
▪ The Pharmacies at Pearce Plaza and Hawksbill Clinic are closed until further notice. Pharmacy Services can be accessed at the IAT Building; priority will be given to children and the elderly.